Office > Word > Content

Find ProPlusww.msi when opening Office(Word/Excel), how to solve

Lionsure 2020-05-31 Original by the website

Sometimes when you open Office software (such as Word, Excel, PowerPoint), a window will be popped up, prompting "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternative path to a folder containing the installation package "ProPlusrWW.msi" in the box below.", close this window, and the opening of the office software will also terminate. This situation often occurs in Office 2010, 2013 and 2016. What caused it? Look for the installation package "ProPlusWW.msi" in the prompt, indicating that this file is missing. It must be loaded when you open the Office software, but it cannot be found, so a window will be popped up to let you determine its location. The Office originally installed had ProPlusWW.msi, how could it be suddenly lost? It may be deleted during the system upgrade, or it may be deleted by other softwares.

"ProPlusWW.msi" is included in the Office installation file, but the installation file is usually in iso or img format. The installed Office repair program cannot access directly it. You need to extract it and provide the path to the Office repair program. It will automatically find "ProPlusWW.msi" and install it.

 

Find ProPlusww.msi when opening Office(Word/Excel), how to solve

1. Find an iso installation file for Office and extract it. Pay attention to the version correspondence. For example: Office 2010 (such as Word 2010, Excel 2010, PowerPoint 2010) is installed, and find the iso installation file for Office 2010.

2. Open an Office software (such as: open Word), click "Browse" in the pop-up prompt dialog box, locate the unzipped Office iso installation folder in the opened dialog box, such as E:\Microsoft Office Professional For Plus 2010, select the "proplus.ww" folder, click "OK" to start searching for the "ProPlusww.msi" file, and install it automatically when found. After the installation is complete, Word is successfully opened and the problem is solved.

You can also download a complete "ProPlusWW.msi" installation package and reinstall it. Pay attention to the version correspondence when downloading.